Limited Lifetime Warranty
At HPC Fire Inspired, we stand behind the quality of our products. Our Limited Lifetime Warranty covers manufacturing defects that prevent the safe and correct operation of your product, starting from the original date of sale or shipment from HPC.
Warranty Coverage Chart
| Outdoor Fire Effects | Residential Warranty | Commercial Warranty |
|---|---|---|
| Stainless Steel Fire Burners | Hassle-Free Lifetime | Hassle-Free Lifetime |
| Electronic Components & Gas Valves | 3 Years | 1 Year |
| Pilot Assembly | 2 Years | 1 Year |
| Stainless Steel Components | 5 Years | 1 Year |
| Cold Rolled Steel Components | 1 Year | 6 Months |
| Refractory Outdoor Logs | 5 Years | 5 Years |
| Unfinished Fire Pit Enclosures | 3 Years | 3 Years |
| Copper Bowl Series (Normal weathering expected) | 3 Years | 3 Years |
For warranty claims or more details, please contact our customer support team.